January 11th, 2002


(no subject)

i got the following from washington mutual after i told them they were being a "pain in the ass".

Please be advised that we sincerely desire to retain your business in a professional and business like manner within the parameters of our departmental customer service structure and the Federal Regulations that limit our activities as a Federally insured financial institution. We are confident that our personnel have upheld this level of professionalism with a caring and competent intent throughout the course of this correspondence.

Please be further advised that any future correspondence containing profanity will not receive a response. We hope you understand this request for respectful interaction.

i'm not sure why i'm amused by that.
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