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Posted on 2002.01.11 at 17:46
Mood: highhigh
Music: vaguely electronic eclecticism
i got the following from washington mutual after i told them they were being a "pain in the ass".

Please be advised that we sincerely desire to retain your business in a professional and business like manner within the parameters of our departmental customer service structure and the Federal Regulations that limit our activities as a Federally insured financial institution. We are confident that our personnel have upheld this level of professionalism with a caring and competent intent throughout the course of this correspondence.

Please be further advised that any future correspondence containing profanity will not receive a response. We hope you understand this request for respectful interaction.

i'm not sure why i'm amused by that.


unenclosed at 2002-01-11 17:44 (UTC) (Link)
"any future correspondence containing profanity will not receive a response."

1unaraura at 2002-01-11 18:56 (UTC) (Link)
Score for dk!!!
twitterific at 2002-01-12 02:08 (UTC) (Link)
I hate Washington Mutual. No hidden fees my ASS!! I got an account at Bank of America today. They neglected to tell me that they charge $6-$8 for having a checking account. I've come to the conclusion that banks suck, and they want to steal your money. I'm a fucking genius.
alceria at 2002-01-12 09:21 (UTC) (Link)
That's hilarious! :)
1unaraura at 2002-01-12 13:57 (UTC) (Link)
I'm pretty sure they have Wells Fargo out in CA. I have an account with them because they don't charge anything for their low-level "free" checking account. Hence the "free" part. And you can do banking online + over the phone for free too.
Generation Y's Howard Beale
dk at 2002-01-12 15:11 (UTC) (Link)
yeah, i've had my share of irritations with them as well. i just closed my account with WF in search of something with less service charges... i must not have had the same account setup you did.

& i'll mirror the aforementioned emotion of banks just sucking in general.
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